Attenzione ad acquistare bocchini DW senza poterli controllare per bene. Io ne ho comprato uno per flicorno tramite web e mi sono subito accorto che il foro della gola era decentrato rispetto al backbore. Ho segnalato il fatto alla DW e per fortuna me l'hanno cambiato, non riconoscendo per intero il difetto strutturale, ma adducendo un problema di argentatura. Comunque l'importante è che me l'hanno cambiato.
Dear Felice,
Thank you for bringing this fault to our attention.
We checked our stock and found the same fault with them all. This batch had been made and plated by a previous subcontractor. Our current manufacture is now in-house with many more rigorous controls. The local plating company is also giving better quality than before.
We have had the mouthpieces remade and I am much happier with the result. They have come back into stock this week and will have one sent out on Monday.
Please advise where you would prefer it to be sent.
Thank you for your patience and I trust you will get many hours of pleasure from the new mouthpiece.
Regards
Brian Miller
General Manager
DENIS WICK PRODUCTS LTD
Unit 19 Dawkins Road
Poole
Dorset
BH15 4JY
United Kingdom